Gravity Forms Twilio SMS Add-On 3.0.0

The Gravity Forms Twilio SMS Add-On is an official extension for the premium Gravity Forms plugin. It integrates your form submission workflows with the Twilio SMS service, enabling your WordPress site to send instant text messages.

This functionality is crucial for real-time notifications, confirmations, and improving overall customer and team responsiveness.

✨ Key Features and Use Cases

The add-on allows you to create customizable "feeds" that connect a specific form submission event to a Twilio SMS notification.

Feature

Description

Benefit

Real-Time SMS Notifications

Automatically sends an SMS message immediately after a user submits a form.

Boosts Lead Response Time: Notifies team members instantly about new leads or high-priority submissions.

Customizable Messaging

Use Merge Tags to dynamically pull form data (like the user's name, their query, or the order total) directly into the body of the text message.

Allows for personalized confirmation texts to customers or detailed alerts to admins.

Recipient Flexibility

The message can be sent to:

* **Site Admins/Team Members** (static number). * **The Form Submitter** (dynamic number pulled from a Phone field). * **Any custom number** you specify. | Perfect for sending order confirmations to customers and support alerts to your team. |

| Conditional Logic | Fully integrates with Gravity Forms' built-in conditional logic. You can set rules to only send the SMS if specific conditions are met (e.g., if a user selects "High Priority" or if an order value is over $500). | Gives you granular control over message volume and ensures messages are targeted. |

| URL Shortening | Integration with Bitly API to automatically shorten long URLs included in the SMS message body. | Saves characters, which is crucial for SMS limits, and often helps with click tracking. |

| Payment Integration | Works with Gravity Forms' payment add-ons (like Stripe or PayPal) to ensure the SMS notification is only sent after payment has been confirmed. | Prevents sending confirmations for abandoned or failed payment attempts. |

🛠️ Important Requirements

Gravity Forms PRO or Elite License: The Twilio Add-On is an official extension and is typically included only with the higher-tier Pro or Elite Gravity Forms licenses.

Twilio Account: You must have a separate, active Twilio account. Twilio is a paid service that operates on a pay-as-you-go pricing model, where you pay per message sent/received (prices vary by country). You will need your Twilio Account SID and Auth Token to connect the add-on.

Twilio Phone Number: You will need to set up and purchase a virtual phone number within your Twilio account to use as the "From" number for sending texts.

Would you like to explore other add-ons that can enhance your Gravity Forms experience, such as those for user registration or CRM integration?