BWL Knowledge Base Manager 1.4.1

BWL Knowledge Base Manager is a premium WordPress plugin designed to help businesses create and manage a comprehensive Help Center, Documentation, or FAQ section. It is highly regarded for its flexibility, allowing you to organize a large volume of information into an easily navigable knowledge hub.

## Core Features

Ajax-Powered Live Search: Users can find answers instantly without reloading the page, using a modal-based or sticky search panel.

Flexible Layouts: Comes with a built-in responsive grid system (2, 3, or 4 columns) and animated tabs to display featured, popular, or recent posts.

Content Organization: Uses WordPress Custom Post Types, allowing you to create unlimited categories and tags with custom icons for each.

Feedback & Voting: Includes a Like/Dislike system with a colorful statistics bar. If a user "dislikes" an article, a feedback form appears so they can explain what was missing.

Shortcode Editor: A visual shortcode manager allows you to insert specific KB categories or search boxes anywhere on your site without writing code.

### Key Functional Benefits

File Attachments: You can attach unlimited files (PDFs, ZIPs, etc.) to any knowledge base post for users to download.

Table of Contents (TOC): Automatically generates a clickable TOC for longer articles to improve navigation.

User Engagement: Supports a comment thread view for public discussions on specific articles.

SEO & Speed: Lightweight and optimized for search engines, helping your documentation show up in Google search results.

Security & Access: You can password-protect specific KB posts or restrict them to logged-in users only.

### Technical Details

Compatibility: Works with all standard WordPress themes and is fully compatible with WPML for multilingual sites.

Widgets: Includes 4 custom widgets for sidebars (Categories, Topics, Recent Posts, and Top Rated).

Styling: Offers an extensive options panel to change colors, fonts, and layouts, plus a custom CSS area for advanced tweaks.

⚠️ Security Note: As of late 2025, security researchers (like Wordfence) identified vulnerabilities in versions up to 1.6.3. If you are using this plugin, ensure you have updated to the latest patched version to protect against Stored Cross-Site Scripting (XSS).

Would you like me to show you how to set up a specific "FAQ Grid" using the shortcode editor, or do you need help configuring the Like/Dislike feedback settings?