InfoCenter is a specialized WordPress theme designed for building comprehensive support hubs, community forums, and documentation sites. Unlike general-purpose themes, it is built specifically to handle Self-Service Support, which helps reduce the volume of customer service tickets by empowering users to find answers themselves.
As of late 2025, InfoCenter remains a highly relevant and actively maintained choice for knowledge base projects, with recent updates ensuring compatibility with the latest versions of WordPress (6.8.x).
InfoCenter stands out because it combines three distinct support styles into one package:
Knowledge Base: A structured library for articles, manuals, and tutorials.
Q&A Forum: A community-driven section (similar to StackOverflow) where users can ask questions and experts can provide answers.
FAQ System: A section for quick, collapsible answers to common queries.
Feature
Description
Ajax Live Search
Provides instant results as users type, helping them find documents quickly.
Best Answer Selection
Allows admins or original posters to mark a specific reply as the "Best Answer."
User Reputation
Includes a points and badges system to encourage community participation.
Voting System
Users can upvote or downvote articles and answers based on helpfulness.
SEO Optimized
Built with clean code and microdata to help support articles rank on Google.
Custom Widgets
Includes 10+ widgets like "Top Authors," "Popular Questions," and "Recent News."
Page Builders: Primarily supports WPBakery and Elementor for drag-and-drop customization.
Forum Integration: Deep integration with bbPress for full-scale community forums.
Multilingual: 100% translation ready and supports WPML and RTL (Right-to-Left) languages.
Responsive: Fully mobile-friendly, ensuring documentation is readable on any device.
InfoCenter has a strong track record of longevity. Its latest version (v7.5.1, released June 2025) introduced security fixes and improved Ajax login features. This indicates the developer (Fluent-Themes) is still actively supporting the product even years after its initial launch.
If you are looking to build a site where the community helps each other (like a niche version of Quora or a software documentation site), InfoCenter is excellent. It bridges the gap between a static "manual" and a live "community."
Would you like me to help you compare InfoCenter with other popular knowledge base themes like Astra or HelpDesk, or do you need assistance with the initial setup steps?
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Published:
Dec 27, 2025 11:33 AM
Version:
v1.2.5
Category:
Developer:
ThemeforestLicense:
GPL v2 or LaterTags: