vChat - Viber Chat Support WordPress Plugin

vChat is a specialized WordPress plugin designed to integrate Viber directly into your website as a customer support tool. Developed by ThemeAtelier (and often associated with the Wow-Company ecosystem), it allows visitors to initiate a Viber conversation with you or your team with a single click.

Unlike traditional live chat where users must stay on your page, vChat moves the conversation to Viber, allowing you to follow up with customers even after they leave your site.

🛡️ Key Features of vChat

Multiple Agent Support: You can add unlimited support agents, each with their own Viber number, name, and photo.

Availability Scheduling: Set specific "Office Hours" for each agent. The chat bubble will automatically hide or show an "Offline" status when support is unavailable.

Highly Customizable:

Animations: Includes various "Attention Grabber" animations (bounce, shake, etc.) to draw users to the chat icon.

Layouts: Choose between floating bubbles, fixed buttons, or embedded links.

Styling: Full control over colors, text, and icons to match your brand.

Page-Specific Display: You can choose to show the Viber button only on certain pages (e.g., your "Contact" or "Pricing" pages) and hide it elsewhere.

Gutenberg & Elementor Ready: Includes native blocks and widgets for easy placement without using shortcodes.

💰 Pricing & Licensing (2026)

vChat is primarily a premium plugin sold through marketplaces like CodeCanyon:

Regular License: ~$25 (One-time payment).

Updates: Includes lifetime updates.

Support: Typically comes with 6 months of developer support, extendable for a small fee.

GPL Version: You may find "GPL" versions on community sites for around $5, but these do not include official support or automated dashboard updates.

🔄 Comparison with Alternatives

If you aren't strictly tied to Viber, you might consider these broader "All-in-One" chat plugins:

Feature

vChat (ThemeAtelier)

Chaty (Premio)

Buttonizer

Primary Focus

Deep Viber Integration

Multi-Channel (20+ Apps)

Floating Action Buttons

Best For

Viber-heavy markets

General Social Support

Conversion/CTA Buttons

Offline Mode

Yes (Built-in)

Yes (Pro version)

Limited

Agent Photos

Yes

Yes (Pro version)

Yes

💡 Why use vChat?

Choose vChat specifically if your target audience is in regions where Viber is the dominant messaging app (such as Eastern Europe, Southeast Asia, or the Middle East). It provides a more "official" support experience than a simple link, as it allows for multiple departments (e.g., "Sales Support" vs. "Technical Help") within one widget.

Would you like me to help you configure the "Availability Time" settings for your agents, or do you need a comparison with a WhatsApp-specific plugin?