WP JL Token - Queue Management System 1.0.3

WP JL Token is a professional Queue Management System (QMS) plugin for WordPress. It is designed to digitize and manage the flow of customers in physical locations like clinics, banks, government offices, and retail stores.

The system replaces traditional paper tickets with a digital "Token" system that can be displayed on TV screens or monitors in waiting areas.

📋 Core Functionality

Token Generation: Customers can generate a unique token number (e.g., A-001) via a self-service kiosk or a staff-operated desk.

Live Display Screen: A dedicated, full-screen "Waiting Room" view shows the currently called token, the counter number, and the list of upcoming tokens.

Counter Management: Staff members have a private dashboard to "Call Next," "Recall," or "Complete" a service for a specific customer.

Department Support: You can create multiple departments (e.g., "General Inquiries," "Payments," "Technical Support") with separate token prefixes.

✨ Key Features

Voice Announcements: Includes a text-to-speech feature that announces the token number (e.g., "Token number 105, please proceed to Counter 2") in multiple languages.

SMS/Email Notifications: In higher versions, customers can receive their token via SMS, allowing them to wait outside and receive an alert when it’s almost their turn.

Customizable Styling: Easily change colors, logos, and font sizes to match your brand's aesthetic.

Statistics & Reports: Admins can view data on average wait times, the number of customers served per day, and staff performance.

🛠️ Technical Requirements

WordPress Version: Compatible with most modern WordPress versions (5.0+).

Display Hardware: You will need a Smart TV or a monitor connected to a PC/Raspberry Pi to display the "Live Token" screen.

Kiosk Setup: For self-service, a tablet or touch-screen monitor is recommended.

💡 Pro-Tip: Hardware Integration

If you want to create a truly professional "Bank-style" experience, use a thermal printer connected to your kiosk. This allows users to press a button on your WordPress site and receive a physical slip with their number and a QR code they can scan to check their status on their phone.

Would you like me to help you find the specific shortcodes to display the Token Generation button on your website's front end?