The "Helpful Page Feedback WordPress Plugin" you're likely referring to is called Helpful – Article Feedback Plugin (often seen with the developer's name, DAEXT). It's designed to add a simple feedback mechanism to your WordPress posts or pages, typically asking a question like "Was this helpful?"
Here is an overview of the plugin:
"Was this helpful?" Survey: It usually displays a set of buttons (like "Yes" and "No" or a thumbs-up/thumbs-down) at the end of your articles to let visitors quickly rate your content.
Optional Comments: Users can often leave an optional comment or detailed feedback after submitting their rating.
Data Collection & Statistics: The plugin stores the feedback (positive/negative vote, and comment) in your WordPress database.
It provides a Statistics menu in the WordPress admin dashboard to view the data, including a positive feedback ratio, and allows for filtering (e.g., by date or keyword).
It may also show a summary of the feedback in the post editor sidebar.
Customization: You typically have options to customize:
The question text (e.g., change "Was this helpful?" to "Do you find this article helpful?").
The style of the rating buttons (text, icons, or both).
Colors, fonts, and spacing of the form.
Targeting: You can often limit where the feedback form appears, for example, only on specific post types (like a knowledge base) and not on regular blog posts or pages.
Submission Control: Features like using cookies or checking the user's IP address can prevent a single user from submitting multiple feedback responses on the same article.
Pro Features (may vary): A premium version often includes additional features like:
Email notifications for new feedback.
The ability to export feedback data.
More advanced customization or form positioning options.
Installation: You install and activate the plugin from the WordPress plugin repository.
Display: The feedback form automatically appears on the selected post types or pages (often at the bottom of the content).
User Interaction: A visitor clicks the positive or negative button. They may be prompted to leave a comment.
Data Storage: The feedback is recorded in a dedicated database table.
Analysis: The site administrator reviews the feedback data via the plugin's dashboard area to identify which content is performing well and which articles may need improvement.
If you are looking for a simple, non-intrusive way to measure the helpfulness of your articles, this type of plugin is a good solution.
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Published:
Oct 14, 2025 19:59 PM
Version:
v1.8.0
Category:
Author:
OtherLicense:
GPL v2 or Later