Telegram Chat Support Pro WordPress Plugin 1.0.2

The Telegram Chat Support Pro WordPress Plugin is a premium tool designed to integrate the Telegram Messenger service directly into your WordPress website for customer support and engagement.

It allows visitors to initiate a conversation with your support team or specific agents via Telegram with a single click, providing a faster and more familiar communication channel than traditional contact forms or email.

The "Pro" version typically includes advanced features necessary for a professional business environment.

💬 Key Features of the Pro Plugin

Multi-Agent Support: This is the most important feature that elevates it beyond the free alternatives. You can add unlimited chat agents and assign them to different departments (Sales, Support, Billing) or specific products, allowing visitors to choose who they want to talk to.

Customizable Chat Widget: You get full control over the floating chat bubble's appearance:

Custom Colors & Icons: Match the widget to your website's branding.

Multiple Styles: Options like a floating bubble, embedded button, or list view.

Call-to-Action (CTA) Buttons: Set custom button text to encourage interaction.

Availability Scheduling: Define the working hours for your single agent or multiple agents based on your Timezone.

The widget automatically shows an Online/Offline status.

When offline, it can display a custom message letting the audience know when you'll be back.

Page Builder Integration: Seamless integration with popular builders for placing the widget or custom buttons anywhere:

Elementor Widget

Gutenberg Block

Shortcode for use in classic editor, sidebars, or other plugin areas.

Device-Specific View: Control exactly where the button appears, with options to show it only on mobile, only on desktop, or on tablets.

GDPR Compliance: Includes an option to enable a GDPR compliance checkbox with a customizable notice/message.

Pre-filled Messages: Set up automatic, pre-filled welcome messages or instructions to greet customers and guide their query.

💡 Benefits for Business

Instant Communication: Provides real-time support, leading to faster problem resolution and higher customer satisfaction.

Off-Site Conversation: Conversations continue on the Telegram app, even after the visitor leaves your website, maintaining the connection.

Increased Conversions: Quick answers before a purchase (especially on WooCommerce stores) can significantly reduce cart abandonment.

Would you like me to find a comparison chart of this plugin against other popular WordPress chat solutions like Chaty or LiveChat, or search for a video tutorial on setting up the multi-agent feature?