weDocs - Knowledgebase and Documentation Plugin for WordPress 2.1.6

The weDocs – Knowledgebase and Documentation Plugin for WordPress is a powerful and comprehensive solution developed by weDevs (the creators of Dokan and WP ERP). It's designed to help businesses and product owners create a professional, searchable, and highly organized Knowledge Base, Documentation Hub, or Wiki directly within their WordPress site.

It aims to reduce customer support load by enabling self-service through easily accessible, well-structured articles.

🌟 Core Features (Free & Pro)

Feature Category

Free Version

PRO Version (Key Upgrades)

Organization

Unlimited Documents & KBs: Create unlimited knowledge bases with full-featured docs.

7-Layer Nested Structure: Deeper hierarchy for extensive product documentation (beyond the free 3-level).

Structure & UX

Drag-and-Drop Ordering: Effortlessly organize sections, subsections, and articles.

Auto Table of Contents (ToC): Automatically generates a ToC for long documents for easy navigation.

Search

Advanced AJAX Live Search: Quick search functionality on the documentation home page and within single docs.

AI Chatbot: ChatGPT-powered bot trained on your documentation to provide instant answers (often an add-on or higher tier).

Design

User-Friendly Interface: Clean design with sidebar navigation and Gutenberg editor integration.

Pre-Built Layouts & Styles: Choose from multiple templates (e.g., Bootstrap, Tailwind styles) and advanced design customization.

Feedback

Helpful Voting System: Allows users to rate articles' helpfulness and leave feedback.

Floating Contact Form: A convenient, built-in contact form that allows users to send support requests without leaving the documentation page.

Collaboration

Basic Editor/Author Roles: Works with standard WordPress user roles.

Role-Based Permissions: Restrict document viewing and editing access to selected user roles or even make documentation private/internal.

SEO & Tools

SEO Optimized: Clean structure and compatibility with major SEO plugins (Yoast, RankMath).

Docs Duplicator: Clone entire documents or structures with one click for faster content creation.

🧠 AI-Powered Features (PRO Focus)

In recent versions, weDocs has introduced powerful AI features to streamline the support process:

AI Chatbot: A conversational assistant trained on your documentation, providing instant, automated support and suggesting relevant articles.

AI Doc Writer: Helps agents and editors quickly generate or optimize documentation content from simple prompts.

💰 Pricing Structure

weDocs operates on a freemium model. While the free version offers strong core features, the premium plans unlock the collaboration, advanced styling, and AI tools:

Plan

Price (Annual)

Site Limit

Key Features

Starter

Starts at $\approx \$37$ USD

1 Site

Includes Duplicator, Templates, 7-Layer Hierarchy.

Professional

Starts at $\approx \$53$ USD

5 Sites

Includes all Starter features.

Business/Agency

Starts at $\approx \$67 - \$119$ USD

10 Sites / Unlimited

Includes Role-Based Permissions, Floating Contact Form, and AI Chatbot for instant answers (often included in the highest tiers).

The plugin is an excellent choice for businesses looking for a robust, customizable, and self-hosted documentation platform that integrates powerful AI features to cut down on support tickets.

Would you like a comparison between weDocs and another popular knowledge base plugin like BetterDocs?